Receive the message that the money is deducted from my bank but it is not charging.

eienkai
New Community Member

I have been adding money from my debit card to PayPal account. I have receive the message that the money is deducted from my bank but it is not charging. Can somebody explain to me what situation is this and can somebody tell me what I should do?

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1 REPLY 1

PayPal__Jyoti
Moderator
Moderator

Hello @eienkai  

Welcome to the PayPal Help Community and thanks for posting here!

I do understand your concern regarding the unauthorized transaction on your PayPal account. Kindly refer to this article to get help with your issue www.paypal.com/cshelp/article/help136 . Please reach out to our customer support team to know what can be done next or to get an understanding of the possible solution to the issue raised. You can reach out to the Support Team by clicking the contact us option at the bottom of PayPal homepage.

Hope this information helps,
Jyoti

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