Refund money

[mohammedrola]

Hello I try to refund someone and just see this message This Transaction type not allowed for Refund , please contact PayPal customer support for further details.

[kernowlass]

@mohammedrola 

Contact them as advised?
https://www.paypal.com/cshelp/article/how-do-i-contact-paypal-customer-service--HELP378

[burstathon]

hello could you please reply to me asap if you found a way to bypass this i need help. thanks