The money I received is pending, help! #pending

[KyuKyunSan]

I live in the Philippines, and am a freelance digital artist. I am experiencing an issue about holds on the money I receive. I don't know what to do... I have a client who's interested in commissioning me. The commission process has three stages. The first one is a little down payment for me to start the drawing. The second one is when I send a rough idea of their requested drawing, then they send a small sum again. Then third is when I'll send the full illustration and they pay in full. We are currently in the second stage, where the order is "In Progress." Does that have anything to do with why the payment is pending? I'm just worried that the same would happen on the 3rd stage of the commission process— the full payment.

[kernowlass]

@KyuKyunSan 

Are the funds pending in your paypal account or both accounts?

Or do you mean the funds are on hold? 

[KyuKyunSan]

It's pending on my PayPal account. I'm not sure how my client's PayPal is doing. The money I received is on hold. It is currently "pending." PayPal won't give me the money unless I wait 21 days. Does this have something to do with the order status being "In Progress"?

[kernowlass · Accepted solution]

@KyuKyunSan 

https://www.paypal.com/us/cshelp/article/new-paypal-account-%E2%80%93-payments-on-hold-and-accessing...

https://www.paypal.com/us/cshelp/article/why-is-my-payment-on-hold-or-unavailable-help126

https://www.paypal.com/us/cshelp/article/how-can-i-release-my-payments-on-hold-help129

[paoqt]

Hi! I have the same dilemma now. Were you able to received your funds after 21 days? How did you solve this problem? Thank you!