The Community Forum is not available for new posts or responses; previous posts remain available to review. For comprehensive support options, please visit PayPal.com/HelpCenter
If you want to report illegal content under the EU Digital Services Act, please do so here
If you funded the original Paypal payment to the seller from your bank account or a card then once marked refunded/completed it will automatically go back to that bank account or card. Normally it can take a few days up to a week to go back to a bank account. Paypal say allow 30 days for a card (1 billing cycle) but its rarely that long. (Can vary according to country though).
Hi. I have similar concern. On my paypal it says that the fund has already been refunded back to my debit card, but when I checked my mobile banking, its still not there. I already called my bank and they dont have an info about the refund but they see the amount that was taken out of my bank to PayPal.
I also called the bank's support service. They told me to write to PayPal and ask for a code IRN or RRN. But I didn't find on PayPal how to send a message with this request.
Welcome and thank your for posting your concern. Thank you @kernowlass for helping in PayPal Community Forum.
@Igarik We are sorry to hear about the issue with your refund and we understand how frustrating this must be for you. Kindly reach out to our customer support team to know what can be done next or to get an understanding of the possible solution to the issue raised. Please reach out to the Support Team during business hours by clicking the Contact option at the bottom of PayPal page. You can also refer the help centre article to know the steps to contact customer support.
Hope this information is helpful for your! Warm Regards, Shradha
