Transaction inquiry
Temp20230816z
New Community Member
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Posted on
Aug-16-2023
01:46 PM
I sent a payment to a friend and they haven't received it. So they asked me to cancel the transaction but PayPal is not allowing me to cancel my transaction. Can I get my payment back? Thank you to whom it may concern, Mzbell
Labels:
Login to Me Too
- Labels:
-
Sending Money
1 REPLY 1
![PayPal Employee PayPal Employee](https://www.paypalobjects.com/webstatic/icon/pp32.png)
PayPal Employee
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Aug-19-2023
12:51 PM
Hi @Temp20230816z
Thanks for your post and welcome to PayPal community!
I'm sorry to know that recipient has not received the payment and you would like to cancel it. Once a payment is completed, the option to cancel is no longer available in your activity. A refund can only be issued by the recipient. You can ask the recipient to get in touch with us to review the situation and help.
I hope this information was helpful!
Shantha
![](/skins/images/04C5A0F2EC66F23C0E7079ADF780584D/responsive_peak/images/icon_anonymous_message.png)
Haven't Found your Answer?
It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.
Related Content
- PayPal didn't use my preferred payment method for a large transaction. in Transactions
- I sent my partner money.It is showing up as completed but is not in her account in Transactions
- How to selecting different account in PayPal within Ebay? in Transactions
- PayPal Express Checkout doesn't complete the transaction properly in Products & Services
- Seems I lost my money. My transaction disappeared in my PayPal dashboard in Transactions