Transaction not showing in activity

baahubali
Contributor
Contributor
I wanted to buy something from ebay on 17 March 2024 for which I chose to pay using paypal which has my debit card added to the account, now when I was checking out for payment on ebay, it redirected me to paypal where I signed in and authorised the payment and I got confirmation from bank about money which is debited from my account. Now on my ebay, the order does not show up and they said that the order was not placed so the payment will be reversed but when I tried to check the payment status in paypal, it is not in my paypal transaction activity, but my bank marks the same as debited from my account, now what should I do to get my money back?
Login to Me Too
1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@baahubali 

 

Talk to your bank? Funds should drop back to your bank balance if they don't complete through to paypal.


Advice is voluntary.
Kudos / Solution appreciated.
Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.