Why is bath and body saying I need to update my PayPal information?
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“Oops! Some of your PayPal information needs to be updated before checkout. Remove any special characters from your name. Remove any special characters from your shipping address. Make sure your shipping address is located within the United States, Puerto Rico, U.S. territories or Canada. Item(s) in your bag cannot be shipped due to restrictions to the provided address.” All my information is up to date and I have no special characters.
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I've had the same issue - when using the PAY in 4 - it won't work (same issue with Big Lots)
I use my paypal pay in 4 constantly - so I know it's not on their end.
Holiday season is NOT the time for glitches like this to happen. It's Bath & Body works loss - I'll shop elsewhere - plenty of deals & sales going on!!
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Mee too. I order from Germany and want it delivered to my family in Vermont. And I think it's intentional on BBW's part that credit card payment works and the four week payment pause option on Paypal does not 😉
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Very late lol! But I fixed mine by making the billing address on the Bath and Body works check out page and the billing address on my PayPal account the same!

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