Withdraw to bank completed on the 8th and still no money (21/02/2024)

[illy11]

My transfer to bank account was completed on the 8th and it's now the 21st and I still have no money in my bank account and just wondering how I should proceed with this situation thanks.

[kernowlass]

@illy11 

Personally I would first check the bank linked to my account was confirmed and correct and the name on the bank account exactly matched the name on your paypal account.

Then reach out to your bank and see if they can help you and if not then contact paypal customer services for a trace?

https://www.paypal.com/cshelp/article/how-do-i-contact-paypal-customer-service--HELP378

If the payment failed to transfer then it should bounce back to your paypal balance.

[illy11]

Thanks for the reply, I just noticed that the bank branch (for my BSB Number) closed down, however my bsb has not changed and other then that all the details were correct. I will give my bank a call I guess thank you.