help me please

[rovse]

Dear PayPal Customer Service, My PayPal account was suspended on April 15. Regarding this transaction, my money was supposed to be paid to me within 120 days. However, I would like to state that my money has not been paid yet despite this period passing. My Reference ID : PP-L-464749830449 Within the framework of my legal rights, I request that this situation be reviewed immediately. According to the relevant legislation, failure to make a payment within the period I have specified is a situation that may negatively affect the reliability of users. PayPal has set certain standards and rules to protect the rights of its users, and I expect these standards to be taken into consideration. I would also like to receive a detailed response from you on this matter. It is important that you inform me about the steps you need to take to resolve the problem. Best regards,

[kernowlass]

@rovse 

If you have been told your Paypal account has been permanently limited then Paypal tends to hold any funds for 180 days. This is the same time frame that buyers have to open Paypal disputes.

If no disputes are opened in 180 days then normally you are allowed to withdraw the funds. That is as long as you are over 18, account is in your legal name and the account is registered in the country where you reside.

However you have to wait until you receive the Paypal email citing you are now eligible to withdraw those funds.

Sometimes they confiscate funds if you have violated their acceptable use policy.

Paypal also may request further documentation from you before you can withdraw those funds.

https://www.paypal.com/us/cshelp/article/how-do-i-contact-paypal-customer-service--help378

[rovse]

But it shows as 120 days in my account.

[kernowlass]

@rovse 

Same answer just replace 180 with the lower 120 days in your country, rest of information remains the same.