refund to a cancelled credit card and closed bank account

Liquidus
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This November 3rd I received an email from paypal saying that I received a refund from digitalocean, it said "If the original payment method declines, we'll refund the money to your PayPal account" Nov 8th. I closed my bank account 11 months ago and canceled my credit card.

Today I opened my paypal account and it says it arrived Nov 8th, but my bank account is closed, why the refund was accepted?

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11 REPLIES 11

kernowlass
Esteemed Advisor
Esteemed Advisor

@Liquidus 

 

Then you wait for it to bounce back to your paypal account as per message?


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Liquidus
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Contributor

How long should I have to wait for it to bounce ?

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kernowlass
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Esteemed Advisor

@Liquidus 

 

Allow 5-7 days if you funded your payment via a bank account and not a card.


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Liquidus
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Contributor

I paid with my card back then, so how long that will be for the bounce?

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kernowlass
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@Liquidus 

 

It normally doesn't bounce if its a card so ask your old card issuer if they can help you recover your refund.


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Liquidus
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Contributor

How can they help when I already closed my account with them?

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Liquidus
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Contributor

30 days have passed, and still nothing 🤷

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kernowlass
Esteemed Advisor
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@Liquidus 

 

As I said only your card issuer can help you recover a refund.

Refunds to cards do not bounce back to a paypal balance.


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