to comply with international regulations this transaction has been declined

[beeeeeen]

my transaction was declined to "comply with international regulations".what can i do ?

[jjziets]

The customer just got this message. Im in South Africa and the customer is Australian. This is a verified and active business account. I need to send to a South African address as they customer is now in South Africa but he is paying from his AUD account. 

[dadkhah]

How did you confirm your identity? I don't see any button about it.

[FMSS]

What is the resolution??

Our customers in Australia receive the same error while they are trying to pay our Paypal account in Australia. Both are verified accounts and have successful historical transactions. 

Please advise. 

[budget]

I am also having the same issue as above. When will this be fixed, please?

[PortMacGifts]

Customer payment in Australia from Australia within Australia.  Has happened a few times now for no obvious reason. Some payments come through no problems, others get this message and can not pay.

[kezart]

I've had this happen to me 3 times today, 2 from me trying to buy something in australia to other australian business's and now one of my customers has had the same message when she has tried to purchase from me, and she is in australia as well, so I call **bleep** on the international regulations.  I think this is obviously a serious problem that paypal are having and it would be great if they could fix it soon. 😖

[Squish1]

I’m having the same problems and it’s driving me **bleep** have u had any luck with resolving it??

[Cobber2003]

Trying to pay to GBP and keep getting this message

[fixitfast]

I have this issue but only with some customers trying to pay with credit/debit cards without logging into their accounts. I send an invoice from my "Paypal Here App" on my phone to my customer for the customer to pay at a later date. The customer follows the "View and Pay" link in the Paypal generated invoice tries to pay  without logging in and gets the Borg "resistance is futile message" above and the transaction fails. The customer then tries logging in to their paypal account to pay but as they already have a failed transaction cookie on their device the transaction can never complete.  The customer usually then phones saying they can't pay the invoice so i take their card details over the phone and process the transaction manually through my SQUARE App and Merch account (Paying less fees). Paypal Loses out. This is and Australian issued invoice being paid with an Australian credit/debit card.

[lex92]

I have been having this same problem over a month and i have contacted paypal support team and the support team from Wix (i use Wix for my shop) and have been talking to them about a month, but no one have been able to even figure out what is causing this. Both paypal support team and wix support said there is no problem on my setting and I tried every sugestion they asked, but i still have the very same issue.

In the beginning, my customers would get the message saying "there is a problem with your payment. this transaction was declined by your bank. Try a different method or contact your bank." , so I even made a request to my customers. one in canada and one in S.Korea. Both do not have any problem with their paypal accounts and banks, but they have not been able to pay through paypal on my online shop. Then, my customer in S.Korea tried again this year and she got the message "to comply with international regulations this transaction has been declined"and ever since then, my customers would get that message. 

I have been desperate to solve this because i am having this issue over a month and i have fully reached out to the support team both paypal and wix, and have tried my best to figure this out on my end, but the issue is echoing again and again. i am exhausted, but i wish i know the solution. 

Does anyone figure this out yet ? If you do, could you generously let everyone here know what to do?