Can't see Paypal Balance

[MutedX]

For some reason when I log into my paypal account I cant see my balance. Like I cant see anything my banks are still there its just Paypal balance doesn't exist and when I try to see it it doesnt show up, not even under payment methods or ways to pay online. Its like it up and disappeared. Can someone help?

[sharpiemarker]

@MutedX

Your PayPal balance will show if there is a balance. Just because you have linked bank accounts, it doesn't show what you have in your bank's balance. It doesn't work that way; if I understood your topic correctly. PayPal will only show a balance if someone sent you money into your PayPal account and you kept the balance/funds there. 

[hubboard]

I don't know about the original poster, but I can't find my balance either! It's not that the balance is zero, there isn't even a place on the page where a balance would appear. Now I know that the current balance IS zero, but that should be shown somewhere! A message from PayPal in response to my query said that some browsers were not showing the balance, and they were trying to fix it - so I know it's not me. Also, the "transfer" button has ceased to exist. I hope that when money credits to my account these things reappear, but I'm not holding my breathe . . . BTW, I have tried Chrome, IE, Firefox and Safari, and none work to show the balance.

[kernowlass]

@hubboard 

It would help if you said what country you are in and what paypal account type you have.

[hubboard]

Mine is a personal account in America.

[kernowlass]

@hubboard 

In that case I think it would be this new policy.....

https://www.paypal.com/us/smarthelp/article/what-can-i-do-with-my-personal-paypal-account,-paypal-ca...

[rm8ty]

This just happened in the last week. The change referred to in the link started in March.  

[blmjr]

No, I definitely have a balance, just got two payment, but no where on any page is an indication of how much money is in there. REALLY bad flaw in a financial program.

[kernowlass]

@blmjr 

If you want to get advice you need to say what country you are in and type of paypal account.

[Chrisricky]

I'm from Nigeria and I can't see my balance after receiving a payment on my mail alert