Help me understand accept mandatešŸ¤”

lilcupidpawz
Contributor
Contributor
(I’m not English everything translated) I’ve recently created my PayPal account to purchase Etsy clothing I just verified my PayPal bank, and received the email confirming it was verified. Also I have money pending it won’t go through till I accept the mandate. There’s a ā€œaccept mandateā€ on top of my bank, I’m unsure what to do as there no steps of how to do it, can someone help me?
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1 REPLY 1

PayPal_Bindu
Moderator
Moderator

Hello @lilcupidpawz,

 

Welcome to our community help forum and thanks for posting here!

 

My apologies for any inconvenience this may have caused. It is possible that you haven't confirmed your bank account as it shows as ā€œaccept mandateā€ in your wallet page. I recommend you to confirm your bank account first in order to accept the payments. If your bank account is already confirmed, please reach out to our team through the available contact options at the bottom of PayPal page for additional assistance.

 

I hope this information helps!

Bindu

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