Receiving Crypto - Not showing up in my paypal account

fey1
Contributor
Contributor

I sent ETH from an external wallet 2 hours ago and it is still not showing up in my account. It was confirmed over 200 times. When I call paypal they do not know what is going on or how the blockchain even works. I am concerned that this money is lost now because no one seems to know what addresses were generated when selecting "receive crypto". I can see on the blockchain that the funds are in the wallet with confirmations. I have been stressing for 2 hours over this already and do not know what to do now. Can anyone help

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2 REPLIES 2

squints128
Contributor
Contributor

I am having the same problem at the moment. was your issue ever resolved?

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fey1
Contributor
Contributor
No. I can’t get an answer out of them. I spent 5 hours with customer service. They don’t understand how blockchain works.
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