Unavailable banks? Fifth Third Bank - Linking to PayPal

tcwellness
Contributor
Contributor

I'm wanting to link my bank account at Fifth Third to PayPal. However, Fifth Third Bank doesn't show up as an option when searching. Has anyone been able to successfully connect their 5/3 account to PayPal?

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4 REPLIES 4

sharpiemarker
Esteemed Advisor
Esteemed Advisor

@tcwellness 

 

I coulda sworn Fifth Third is on the list but oh well…try typing a letter in the bank search field and then delete it and a window will appear with “We couldn’t find your bank” and click “Enter your bank details” button to manually link bank.


Kudos & Solved are greatly appreciated. 🙂
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tcwellness
Contributor
Contributor
I've tried the manual entry process several times as well with no luck 🤔
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Kelseyrae
New Community Member
Omg same! I don’t understand
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AtlasKat
New Community Member

I was able to link my Fifth Third Account but when I try to do a transfer (not instant - says "3-5 days"), it keeps giving me the following error message: 'We're sorry. We're not able to process your request right now. Please try again later.' The account has been linked for a while and it is still refusing to complete the transfer.

I've contacted customer service and all they could say was that "Upon further checking your account from my end, there are actually no indicators as to why your deposit attempt is not going through. It is not also the system that is preventing you from completing it." Their solution? Go to a retailer and pay the fee every time I want to put money into my account. Gotta love that high quality customer service coming from PayPal...

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