internal server error

nikosteel21
Contributor
Contributor

Hello, I am getting "internal server error" when I open account. I am unable to see my cards and other details. Could you please fix this error. Thank you.

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PayPal_Ayesha
Moderator
Moderator

Hello @nikosteel21,

Welcome to the PayPal community and thank you for your post!

 

I am sorry to know that your financials aren't loading. Based on the information that you have shared this might be due to a technical issue on the app. Since you are experiencing difficulty, you can try uninstalling and reinstalling the app to see if this helps to resolve this issue. Also note, it is even possible if you are trying to access your account from a different region, our security systems will review and might block the payment options if any risk is found. Please be informed that PayPal is country-specific, you may find a different kind of errors when you use a VPN or try to access the account from unusual locations and devices.

 

I hope this helps,
Ayesha

 


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