Can't add my AMEX credit card

AhmedSaberKady
Contributor
Contributor

I'm trying to add the AMEX credit card to the wallet
Every time I got an error saying that the CSC is not valid, I contacted AMEX support who confirmed that everything is okay from their side and the linking done successfully but the rejection come from Paypal

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1 REPLY 1

Narendar1
PayPal Employee
PayPal Employee

Hi  @AhmedSaberKady

Thank you for contacting Community forum. I understand you are facing issue to link card and you end up with an error message. I am sorry to hear about the trouble. There may be few reason for facing error :
1. The information on your card doesn’t match the information on your PayPal account.
2. The card has been added and removed multiple times and now the system has automatically disabled it. 
3. You are trying to add a card registered in a country that is different to the country your PayPal account is registered in. Do you know if any of those issues are possible on your account?’

 



Narendar1

 

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