Can't send crypto

[dshannon21]

s it even possible to send crypto to an external wallet, I only get a very general error from paypal even thou i have bitcoin, have a valid bitcoin address to send to, have verified my personal info. Only get some general error message like "cannot do this transaction at this time" what a joke! I;m very experienced and am doing this all correctly and its obvious its a problem within paypal. So all said and done i got ripped off for fees having to sell my bitcoin back to cash and just use my current exchange. Utterly zero help from paypal and zero knowledge from customer service, that means zero chance that you have my business going forward. Thanx for no help with your services

[Temp20230411L]

Because one person said it may have helped them doesn’t mean it was even close to the issue here. PayPal is letting people buy cryptocurrency and then when someone wants to transfer it they won’t allow it. They certainly take a lot of fees for something they do not do properly. I was told on the phone today to sell my cryptocurrency as they will never allow a transfer to a wallet. What about the fees they took. The wasted time being told wait five days. Absolutely a borderline scam and fraud going on here.

[kernowlass]

@Temp20230411L 

Whatever, if someone's advice doesn't help then either post your own or wait for another person to help you.

Sometimes a couple of links solves things and sometimes it doesn't, if folks state politely if something helped or not I may go delving deeper into an issue.

If not then nah can't be bothered.

[Tanique]

That is exactly what is happening. What they are doing is illegal.

[Temp20230625a]

Why don't you actually read the problem

[jlengels]

i guess im not understanding the value of the link here? does this mean im not able to send my crypto to my external wallet?

[physiognomy]

As others have mentioned, I too am quite experienced in bitcoin transactions. I thought I could (supposedly) buy, sell, and transfer it via Paypal, so I tried it. I immediately had problems. I could buy and sell it, but not transfer it to an external address. After wrestling with it for five days and discussing it with Customer Support, I found that the software was never prompting me (*prior* to any of my transactions) for any identification (drivers license pictures, etc.). That seems to be the problem, as best as I can determine it. When I do these transactions via the crypto exchange I normally use, I have no trouble. But then again, I have been "verified" by the exchange as to my identity (which involved jumping through several "hoops"). So my conclusion is: the software never prompted me for a valid ID (to be approved by Paypal), and that's why I couldn't transfer outside of Paypal. I kept getting a message that they could not identify me. (And if that is what is missing, it desperately needs to be fixed. I should never have been allowed to buy or sell bitcoin to begin with).

[Billet912]

@dshannon21 @Temp20240114b 

Compadres, it actually works for me when I don't send ALL of the crypto in my PayPal account to my external wallet. When I try to send my entire crypto balance, I get the same stupid, infuriating error message. Try this solution for yourselves (send 95-99% of your balance) and hopefully I've discovered a viable work around.

BTW- I was using Litecoin. Not sure if that matters

[kaychap55]

I first tried sending the full amount, didn't work.  Customer service advised me to send a smaller amount, that went through like it was supposed to.  Now I am waiting for another 48 hours, to hopefully send the rest of the amount.  I am doubting this will work, but we will see.

[Temp20240225E]

Your solution is dumb

[livefreebus]

this link is useless. this issue has not been resolved and it is now 2024