Can't send crypto

[dshannon21]

s it even possible to send crypto to an external wallet, I only get a very general error from paypal even thou i have bitcoin, have a valid bitcoin address to send to, have verified my personal info. Only get some general error message like "cannot do this transaction at this time" what a joke! I;m very experienced and am doing this all correctly and its obvious its a problem within paypal. So all said and done i got ripped off for fees having to sell my bitcoin back to cash and just use my current exchange. Utterly zero help from paypal and zero knowledge from customer service, that means zero chance that you have my business going forward. Thanx for no help with your services

[Bigluke95]

I know it's such **bleep** It wouldn't let me buy 20$ but would let me buy 10$ so there's 2$ in fee than plus selling fee!!! Since I couldn't send out that I get the it's like that way for your own safty like I don't know how to buy and sell my crypto!! Worst customer service next to cash app and coinbase!!

[hcgb]

I've been voicing my frustration on this issue as well and have gotten no resolution from PayPal.

This is not good and I advise everyone to file a complaint with the BBB and US Government CFPB.

[Bdeans117]

Yes this problem has been going on for awhile now. Its ridiculous that paypal continues not to acknowledge this problem and plays stupid. This is happening to everyone, its hit or miss and im so tired of it. Im not one for conspiracy theories but i really think paypal is in on it, at this point it is clearly intentional or else theyd acknowledge and fix.

[yarbles]

Thank you for contacting PayPal Messaging. I certainly understand your concern. 
PayPal's risk model blocked the Crypto transfPayPal'spts. You are receiving declines that you live in the United States with a United States address, and we show that your logins are from a hosting IP from Mexico which is not a geolocation match. This is causing our security system to see your transactions as higher risk. PayPal is a secure site; you do not need a VPN or hosting IP. I would advise you to turn it off so we can establish a consistent login history from you. There is no compensation for our security system doing it in its function. Sorry, you do not feel that way. Sorry for the inconvenience. 

11:30 AM

- Yo-Yo

I don't thdon'tou understand what I feel I'm thinking. I am telling you I will verify and assure you it is me that is requesting the transfer. This is fabulous I'm gladI'mcurity is working and doing it's intit'sd purpose that's gthat's mean with all fraud and corruption I'm thriI'md but are you telling me that if I don't usdon't that system will work no because you contradict it by saying my location is not a geo location match as I'm USA I'mizen with USA residency but currently working in Mexico and I have asked about this prior to putting my faith and trust into PayPal and was told as long as I have both Mexican phone and USA phone that I am covered for not having any limitations on my account that at worst I will have to go thru extra security time to time with funds being held but this is three months of my funds being frozen and I did not purchase my crypto thru PayPal si there is zero risk for you and only financial gain and I would have to replace all fees involved with cashing converting to dollars and then reconverting to crypto again which is not what crypto was designed for I am not being given any clear answers on how to transfer from my PayPal decentralized wallet to my gaming decentralized wallet (external transfers). There are no tax incentives as I am in the red, a loss on the crypto original purchase price, and had I had access to my wallet, I would of not only prevented losing even more money with the markets downturn costing me between **** and 2k dollars USA which would be of saw gains if *** percent after the launch of my project which is now trading at 2.8 times the price after launch on 3/5/23. I have traveled to San Diego, only a 15-minute drive from where I reside. I have access to the internet that sends signals from the USA, and it still was a technical issue, so your geolocation match seems to be something other than not matching, so please, no open-ended responses where it's notit'sar for what I need to do.

I need explicit instructions on how to depart my croton balance from my PayPal wallet to a different one where it can be utilized for what it intended. I am explaining that the project is super time-sensitive, involves multiple people, and could affect thousands and thousands of people by delaying my duties. I've conveyed this to you by phone, email, social media PayPal app. What do you need from me? I have initiated a transfer from the united states to get the same technical issue, so please tell me what you need. Can I write my request and spell out the exact address I need to send my crypto to you? Or is this just a matter of you wanting to collect fees that you are not entitled to order, and even though shouldn'shouldn'tif I have purchased crypto thru PayPal or just received crypto from an external wallet, it should not make a difference as my requests are not unique they are not out of the guidelines you posted before I accessed crypto hub. I did my research, tested it prior, and even though it had an issue, it was resolved for one transaction only to make me feel comfortable enough to use PayPal and the trust you built with me to hold my funds. I've eveI'veid the considerable fees to convert part of it to us currency which goes against the nature of cryptocurrency. Why do you charge a fee besides Blockchain fees when you don't gudon'tee anything if the price goes to zero? That's so; why you feel entitled to unlimited payments with zero risk.

12:36 PM

KN

You have been given several options and reasons why your transfer is not going through. It is your choice to follow our suggestions or not. If you do not want to follow our tips, we can no longer move forward.

You are receiving declines because you live in the United States with a United States address, and we show that your logins are from a hosting IP from Mexico which is not a geolocation match. This is causing our security system to see your transactions as higher risk. PayPal is a secure site; you do not need a VPN or hosting IP. I would advise you to turn it off so we can establish a consistent login history from you.

We review every transaction for the safety and security of our customers. If you’d continue with this payment, I’d recommend contacting the merchant for other payment options. Feel free to reply whenever you're well soon as we can.

Thank you for contacting PayPal. You may close the conversation by selecting End Message.

2:08 PM

- Kristin

what are you talking about? Contact the merchant for other payment options... I'm not I'ming pay anything. I did not buy bitcoin or Ethereum with PayPal. I onlyusedpaypal because it was the only wallet I trusted the most, and after enquiring if I had used of wallet in a decentralized way, I was told yes. Do you think it's ok? I lost over 2k in value when it was supposed to be converted into a web three project two weeks plus ago. That project is triple what it opened for.... triple... instead of losing 2k, you don't hadon'tclue what I'm evenI'mlking about, do you?

im asking you how I could fix this

I stopped using VPN. How am I not listening to what you are telling me when I did everything you told me to try, and like an idiot fool, I keep getting a technical error?

I am not using a hosting IP; I am physically in Mexico, where I have been for the past couple of years.

Am I talking to a robot? Did I not say I've triI'veverything they suggested? and asked

[Temp20230313c]

Currently going through the same exact thing. So far I have been given 3 different excuses on why I can't transfer my crypto. The real reason is by transferring it to an external wallet, they get nothing. They have been trying to convince me to just sell it so that they can collect the fees for selling. I will never use paypal again after. I have been with them since probably 2008. I think I am going to sue them in small claims court over this. I am going to crusade every chance that I get to make sure no one ever uses them again. They have been thieves since they have been a company

[yarbles]

ITSSAID THEY CANNOT SEE TIMES CHANGING THEY GONNA FINDTHEMSELVES THENEXT BLOCKBUSTER STORY WHO HAD EVERYTHING THENAME THE REAL ESTATE IN THISCASEIN THECHEAPEST MOSTEFFECTIVEPLACE INSIDETHEMINDS OFEVERY TECH SAVVY PERSON IN EXISTENCE KNOWSSTORY OFHOW PAYPAL PUTTHEBANKINGINDUSTRY IN SCRAM TOFIX ITSELF 100 YEARS STILL USING SAME TECHNOLOGY NEEDS WEEKS TOVERIFY  PAYPAL WAS TOFIXALLTHIS WITH INSTANT ACCESS TO LABORALLOCATED CREDITS CURRENCY AS YOUHAVEIT.. THEY DONT REALIZE THEIR BUSINESSMODEL CHANGED YEAR AGO WITHGPAY CASH APPS AND ALL OTHERAPPS OUT THERE SENDING FUNDS FORFREE ASLONG AS YOU WATCHTHERE ADDSANDTRUSTTHEM WITHEVERYTHING INSIDETHEIR SMART PHONEWHICH IS EVERYTHIONG DATA AND WITHTHATKINDOF TRUST YOUJUSTNEED TOCONCENTRATE ONGIFT CARTDSMAYBEEVEN SELLGIFTCARDSLOADEDWITHCRPTO BUTSTOPTRYING TO TRIPLE DIPON CRPTO WHEN ITSTAKING AWAY ALL TRUST YOU CREATED AMONGST YOUR CLIENTS WHOCHOSE YOU TO STORE CRPTOHUB WHENTHEY FOUND OUT ITWOULD BETREATEDASEX WALLET.. BUTDONT EVEN KNOW WHY PEOPLE WOULDWANTTHAT.. THEY THINK THEYSHOULD BE PAID FOREVERY PAYMENT SENT REGARDLESS IFCRPTO ISNOT BEING USED TOPAYSOMETHING just used to launch web 3project.. theydont know theirreversible damagethey arecausing doingthis... someone withcouple hundrednot abigdealbutsomeonewithother peoples crptoentrusted big freaking deal

[richradin]

Same issue as everyone else is having. Pretty basic use of Bitcoin, sending funds to a merchant, failed for me and apparently everyone else.. FOR MONTHS. Rude and annoying but probably misleading and false advertising too. I have accounts on other exchanges, but I TRUSTED PayPal as I have been a customer for many years. You might think that in their offering of a financial service, someone would have at least tested basic functionality.

[iiORapture]

Uh... this isnt resolved yet? I desperately need help with the same issue.

[Comp101]

Same maddening problem, $1000 usd eth purchase. I read this string and threw in the towel within 2 hours of signing up for the crypto function. I opted to bail before I tripped some of the really bad things reported in this post, like lockups, repeated KYC recertifications, etc. Transferred back to usd with only $18 loss in fees, all-in, thanks to favorable exchange. Why they keep this function when it's clearly not ready for prime time, especially when you don't need to be waiving red flags for regulators from the crypto testbeds of a fairly conservative payments app, is beyond me. 

[ElleKJ23]

Has anyone else experienced the PayPal nightmare of sending crypto??