Can't send crypto

dshannon21
Contributor
Contributor

s it even possible to send crypto to an external wallet, I only get a very general error from paypal even thou i have bitcoin, have a valid bitcoin address to send to, have verified my personal info. Only get some general error message like "cannot do this transaction at this time" what a joke! I;m very experienced and am doing this all correctly and its obvious its a problem within paypal. So all said and done i got ripped off for fees having to sell my bitcoin back to cash and just use my current exchange. Utterly zero help from paypal and zero knowledge from customer service, that means zero chance that you have my business going forward. Thanx for no help with your services

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200 REPLIES 200

NerlandeFortune
Contributor
Contributor
I can't send Bitcoin to another wallet, PayPal has a problem?
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FranW22
New Community Member

Getting a "can''t transfer crypto" message. Can't get through to help on messaging bot or phone

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nicopuff
Contributor
Contributor
Did you get this figured out? I am getting the below error now: “ We can't transfer your crypto just yet This may happen as an added layer of security to protect your account. Trying again later may help fix the problem.
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blppprice
Member
Member

i am having this issue now. it has cost a fortune in fees and cannot send my crypto. just a error message. support keeps saying wait. well i have waited and still doesnt work. end of the line with paypal for sure

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cggalloway
New Community Member
Been trying to send crypto and after selecting destination the screen presents the swirling circle and stays there.
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Tinavalverde
Contributor
Contributor
My crypto says something went wrong when am sending through btc
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ancientinsight
Contributor
Contributor

The advised solution was a random rabbit hole. The elephant in the room here is that paypal puts a hold on your crypto funds at random times saying "they are doing this to protect your account" "try again in 48hrs". They are holding it for their own purposes. They don't give you a place to report it either. They don't even give you a message to notify you when this happens as they should. Will use my metamask through moonpay instead. Catch up paypal you are behind the game big time. I dont see how the above solution did anything. I got to the link and its just random info about paypal being pro crypto basic info. Nothing about secret holds on transfers as mentioned above. Let me be clear - these are SECRET HOLDS ON CRYPTO TRANSFERS. 

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ancientinsight
Contributor
Contributor

paypal holds your crypto funds for at least 48 hours most of the time im seeing. They say its for your security. Thanks big government bank for keeping my crypto secure FROM ME. Also, note the terrible responses from paypal mods that keep sending you to some stupid info page about crypto transfers. They need to add actual text on those pages at the top that says WE HOLD YOUR CRYPTO FOR 48HRS FROM EXTERNAL TRANSFERS.  Many people would buy elsewhere if they knew that. 

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TeeDubb
Contributor
Contributor
I had this issue as well then realized my VPN was on. Turned off the VPN and it went thru fine. Check your VPN!
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ancientinsight
Contributor
Contributor

i talked to a rep and they said its is official policy that paypal holds all debit card crypto purchases for 48 hrs before allowing a transfer out to another wallet address. Here's the catch, everytime you try to send it restarts the 48hr hold. Total garbage. 

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