Gcash Mastercard link to wallet ERROR

[Giomarux]

Been linking my Gcash Mastercard to paypal wallet for almost 4 years or so, but when i try to cash-in in Gcash thru paypal it has been unlink. My card is active and double check all my info on both Gcash and paypal are all the same. I tried to re-link my Gcash to paypal and vice-versa but it seems Paypal will not recognize or link my card even its fully active. Please help. Thank you.

[PayPal_Bindu · Accepted solution]

Hello @Giomarux 

Thank you for posting your question in the PayPal Help Community!

Sorry to hear that you're not able to link your GCash Mastercard to your PayPal account. There are some cards that are not compatible with PayPal system to initiate the transfers which includes most online or virtual cards. You can find the possible reasons for the card decline and the solutions here : Why can’t I link my credit or debit card to my PayPal account? You can find the information to re-link your GCash & PayPal accounts and the steps to cash in via PayPal here. 

Hope this information helps you,

Bindu

[Giomarux]

Thank you, its already been fixed. Have a blessed holiday. 🙂