can't find chase bank

[demobone]

I can't find chase bank when they ask to "add a bank"? Am I missing something. I went through the help texting and entered account and routing but received no deposits like they said I would. confused as to how chase is not searchable by chase or jp morgan chase

[PayPal_RachelK]

Hi @francebrunel,

Welcome to the PayPal Community and thank you for your post!

I am sorry to hear you are having issues confirming your bank account. I know this must be frustrating. Typically, the deposits take 3-5 business days to appear on your bank statement. 

If you have followed all the steps here, it would mean the deposits have been initiated. In this case, I would suggest you contact your bank. They should be able to provide you with the deposits.

If you require any further assistance, please don't hesitate to contact our Customer Support. 

I hope this helps!
 

- Rachel 

[GriffinW]

A complete non-answer. You copied and pasted a random answer that had nothing to do with the question then marked the issue as solved. I think that RachelK is probably a bot so there will never be a real answer to this question.

[donnasunwu]

i found the solution!!! go to Citibank, and then click on (add bank another way) and the. u can enter your routing and account number, then u can add Chase!!! bug.

[Ecw2]

It's mid November and I still can't add Chase to my PayPal. This is bs.

[OSS41]

I have set up my Chase VISA as my preferred method of payment at PayPal.  However, PayPal refuses to use this method of payment.  Chase has told me that they did not decline any payment, that PayPal never made any attempt to charge my card.  THIS IS A KNOWN ISSUE.  Why isn't PayPal accepting Chase credit cards?

[DaveBonin]

Same... same here.. still not fixed!

[Spambee]

JPMorgan is the biggest bank, why is it not there

[ThingsAintWork]

Seriously? Chase is a huge mainstream bank. I've been trying every which way to add my account.

On browser, it doesn't even give you the option to manually add you account and routing number if your bank isn't listed, and on mobile, you can add the numbers but it does not work no matter how many times I try.

And why does it seem like every official answer I try to find for this issue, PayPal is not directly answering the question and acts like the problem doesn't exist? Is there some kind of secret behind the scenes legal scrap with Chase and nobody's allowed to talk about it? Idk, weird.

Anyway, would love this issue resolved because my account is pretty useless until it is.

[kernowlass]

@ThingsAintWork 

Paypal doesn't guarantee to work with every bank, if not listed then try another bank account or card.

[sharpiemarker]

@ThingsAintWork 

Manually add the bank. Type “Chase” into the bank search bar and backspace until a window pops up to manually add bank.