linking a bank account

NeonRes
New Community Member

when I'm trying to link my us bank account to my PP, I get the notification "we're having troubles making sure that it's you" . what can I do

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2 REPLIES 2

PayPal_Shradha
Moderator
Moderator

Hello @NeonRes,

 

Welcome to PayPal Community Forum and thank you for posting! 

We are sorry to hear that you are unable to add your bank account to PayPal. Kindly try again by re-login to PayPal account after clearing your cache and cookies from your internet browser. I also request you to refer the help centre articles to set your How do I link a bank account to my PayPal account? & Why can't I link a bank account to my PayPal account? for more details. 

If you face any issue while linking your bank account to PayPal account, kindly reach out to our customer support team to know what can be done next or to get an understanding of the possible solution to the issue raised. Please reach out to the Support Team during business hours by clicking the Contact option at the bottom of PayPal page. If your unable to login into your PayPal account do reach us via phone and kindly select "Call us as Guest".

Hope this helps!

Warm Regards,
Shradha

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kernowlass
Esteemed Advisor
Esteemed Advisor

@NeonRes 

 

Is it a virtual bank like Payoneer? Only normally you can only link a U.S bank that has been opened in that country.

Paypal offer that option for their U.S citizens working internationally.


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