"Your card has been declined"

met7
Contributor
Contributor

I'm not able to add a card it says "card declined" However I have enough money in my bank. I've contacted my bank and they said everything is fine and that there weren't any charges that were declined. It's a debit card issued in the EEA(European Economic Area) which matches my account and my PayPal currency.

Login to Me Too
1 ACCEPTED SOLUTION

Accepted Solutions
Solved

PayPal_Bindu
Moderator
Moderator

Hello @met7 

 

Welcome to the PayPal Help Community and thanks for the help @kernowlass! Sorry to hear that you're getting error message while linking your card. To add your card to your PayPal account, the information on your PayPal account must match with the information on file with the card-issuing bank. Any small discrepancy in a name, address, or anything else can cause the card to be rejected. There are some cards that are not compatible with PayPal system which includes most online or prepaid cards. You can find the possible reasons for the card decline and the tips to link your card here

 

Hope this information helps,

Bindu

If you feel this or any other post helpful, please enrich the community by giving kudos or accepting it as a solution.

View solution in original post

Login to Me Too
5 REPLIES 5

kernowlass
Esteemed Advisor
Esteemed Advisor

@met7 


As you haven't added your country to your profile (so we can see when we hover over your username) or said in your post which country you are in so unfortunately its hard for us to advise.
Paypal varies a great deal country to country so you need to tell us where you are on this worldwide community forum.


Advice is voluntary.
Kudos / Solution appreciated.
Login to Me Too

met7
Contributor
Contributor

Hello, do you see it now?

Login to Me Too
Solved

PayPal_Bindu
Moderator
Moderator

Hello @met7 

 

Welcome to the PayPal Help Community and thanks for the help @kernowlass! Sorry to hear that you're getting error message while linking your card. To add your card to your PayPal account, the information on your PayPal account must match with the information on file with the card-issuing bank. Any small discrepancy in a name, address, or anything else can cause the card to be rejected. There are some cards that are not compatible with PayPal system which includes most online or prepaid cards. You can find the possible reasons for the card decline and the tips to link your card here

 

Hope this information helps,

Bindu

If you feel this or any other post helpful, please enrich the community by giving kudos or accepting it as a solution.
Login to Me Too

met7
Contributor
Contributor

PayPal literally depends on your luck it sometimes work and sometimes doesn't. It worked a hour ago but now it's gone again because i've tried adding a new card.

Login to Me Too

Anastasia50
New Community Member

Why can't I link my card to PayPal? It keeps saying 'Your card has been declined'.

Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.