Good day @WBK1, Thank you for contacting PayPal community. Our sincere apologies for the inconvenience caused. To resolve the issue, please follow the below detailed steps & instructions based on your website integration. 1. For REST API integration : You can pass value "GET_FROM_FILE" or "SET_PROVIDED_ADDRESS". For digital goods, the payment API request call should be correct value under "Shipping_Preference" field. shipping_preference : The location from which the shipping address is derived. The possible values are: GET_FROM_FILE. Get the customer-provided shipping address on the PayPal site. NO_SHIPPING. Redacts the shipping address from the PayPal site. Recommended for digital goods. SET_PROVIDED_ADDRESS. Get the merchant-provided address. The customer cannot change this address on the PayPal site. If merchant does not pass an address, customer can choose the address on PayPal pages. Default: GET_FROM_FILE. Guide link - https://developer.paypal.com/docs/api/orders/v2/#definition-application_context 2. For NVP API integration, pass the "no_shipping" as "0" or "2" in your SetExpressCheckoutRequest API call. NOSHIPPING : Determines whether PayPal displays shipping address fields on the PayPal pages. For digital goods, this field is required, and you must set it to 1. Value is: • 0 — PayPal displays the shipping address on the PayPal pages. But do not require one. • 1 — PayPal does not display shipping address fields and removes shipping information from the transaction. • 2 — If you do not pass the shipping address, PayPal obtains it from the buyer's account profile. require one. Guide link - https://developer.paypal.com/docs/classic/api/merchant/SetExpressCheckout-API-Operation-NVP/ 3. For "PayPal Payments Standard" legacy button integration, pass the "no_shipping" as "0" or "2". no_shipping Do not prompt buyers for a shipping address. Valid value is: 0. Prompt for an address, but do not require one. 1. Do not prompt for an address. 2. Prompt for an address and require one. Guide link - https://developer.paypal.com/api/nvp-soap/paypal-payments-standard/integration-guide/Appx-websitesta... Thank you so much for your patience and understanding. Sincerely, Chiranjeevi PayPal/Braintree MTS If this post or any other was helpful, please enrich the community by giving kudos or accepting it as a solution.
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