PayPal Community

Hi all, Thought I would provide an update.  I realize the world has changed and several of you out there believe social media is the solution.  I would offer that social media has a lot of value but comes with its own boatload of problems.  Maybe I will try it and see if anyone out there responds.  But, back to my update.  Recap:  Item ordered 4/17/23; erroneous tracking number (fraudulent?) provided by seller.  eBay (relying on the erroneous tracking number) said it was delivered, PayPal endorsed eBay’s assertion and now AMEX says PayPal and eBay say it was delivered so my case is denied!  I asked if anyone called FedEx as I requested to find that the tracking number was not associated with my name or my address.  The answer is no!  According to my research, it is a growing scam!  Here is how it works.  The fraudulent seller advertises a bogus product on Ebay.  After a few days, they provide a tracking number fitting the timeline and delivery to the buyer’s zip code.  Since no one at Ebay, PayPal, or AMEX investigates beyond seeing a tracking number marked delivered, the crook has several weeks, months, or more, to take the buyer’s money and run.  While I am living proof that it happens, I hope to change that trend!  The chat feature is useless in cases like this as it is programed for yesterday’s problems!  I’ve successfully found a few real people who recognize the error and submit or resubmit the dispute.  Unfortunately, the dispute department (is that the weak link?) does not read the documentation or simply signs off that the tracking number says the product was delivered!  Cha-ching...the bad guy wins!  Given that I was told again today that AMEX sides with eBay, PayPal and the fraudulent seller and I am once again being charged for my un-delivered order, I reached out to FedEx again.  While they reinforced that they cannot give me information in writing as I am not the seller or receiver, they also reinforced that they CAN share with ebay, PayPal, and AMEX but I guess, no one asked!  Next step:  report it to their abuse at their domain email. I still find it hard to believe that this easily verified, simple case is going unsolved and generating so much income to criminals!  Why is it no one investigates?  Is it that they just don't care?  What's up with that? ... View more

  Pointing out pending transactions time out is not victim shaming but whatever, as I said most folks realise that and just wait till it times out.  A transaction that does not go through will cancel after a few days, 30 at the most. Most folks are aware of that. And as you have just found out it ''magically fixed itself'' ie it timed out. ... View more

That sucks. I wonder if my account got terminated because at one point it got hacked?   ... View more

I'm not sure my specific report is what shut them down, but the website I reported was very obviously fraudulent, so it's very possible they took one look, rolled their eyes and said "NOPE". I didn't look at the entire website until after I made my purchase, but once I did it became obvious. Every single item was for sale for the exact same amount. Including $10k Gucci, LV, and other designer brands. Plus you could change the wesite url which would change the price of the item to whatever price you wanted. Soooo yeah. I think this website was just obviously fraud. I've never had any other website i've reported been taken down.  ... View more

@Stuart_64    🤔  🤣 ... View more

I suspect that some of these nice folks are CSR's reading from a script, and if it doesn't fit what they have in front of them, they simply disappear into the woodwork. Beyond that, it's time to get re-involved with your bank. ... View more