Hello @pkshpr29
Welcome and thanks for posting your question in the PayPal Help Community!
I am sorry to know that you've run into some issues while paying bills using PayPal. This is something others have brought to our attention, and it is being looked into. I suggest you to contact the support team to get your information added to the record so the technicians can look into it further. You can find the contact options to reach the team here : How do I contact PayPal customer service?
Good luck,
Bindu
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