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BlazeHedgehog · ‎Nov-22-2024

Hm. Well, I'll give it another week, then. When I talked to Walmart support about it on the night of the 31st, they tried to pass the buck on to Paypal and say they were the ones that had to release the hold. I think they even offered me a special transaction ID I could give to Paypal in order to speed up the hold release process, but the Paypal AI agent didn't seem to have an option to interpret that. I really wish Paypal had real customer support.

BlazeHedgehog · ‎Nov-21-2024

I recently moved from Nevada to Colorado. Upon arriving in Colorado, I discovered my new computer monitor was broken during the trip, but it was outside of the return window and I never registered the warranty. I decided to eat the $183 and order a replacement through Walmart on the night of October 31st. Walmart immediately canceled the order and asked me to verify my identity, since this was considered a suspicious purchase. I verified my identity and tried to re-order the monitor a second time, and once again it was immediately canceled and I was asked to verify my identity. So I contacted customer support about it, and got my account flagged as safe. But when those two $183 orders were canceled, Walmart did not refund the money. I was told that Paypal has a hold on that money ($366 total) and the hold would be released in 10 days. After doing some reading, I saw that Paypal sometimes holds money for up to 21 days in extreme cases. It has now been 22 days, soon to be 23, and the two $186 canceled orders are still in my Paypal and the money has not been returned to me. What am I supposed to do here in order to get my money back? Talking with the Paypal AI Agent it offered me the ability to cancel those transactions, but will that return my money to me? Will it cause a problem with Walmart? I don't want to take unnecessary risks. This money is vitally important to me.

BlazeHedgehog · ‎Nov-14-2024

The bank in this transaction is Ally. I have transferred funds from Paypal to Ally before, so I know it's connected properly. Recently, I moved. When I made a purchase to replace things broken in the move, the retailer (Walmart) flagged my account for fraud because I was spending over $100 in an unknown location. They put a hold on how much I spent ($366 spread across two transactions) and I was told the hold would be released in 10 days. (It has been 15 days and the hold has not been released, but I assume I need to start a separate message to ask about that) In the meantime, other things continued to withdraw from my Paypal account until it zeroed out. Something required $62 from Paypal, and Paypal said it would take it out of my Ally account, which, at the time, had $68 in it. I got a message a few days later from Paypal saying Ally had denied the transaction and they would try again in three days. In between then, I had some more money come into my Paypal account, so I transferred another $20 to Ally -- giving me $88 total in the account. Three days later, Paypal said Ally rejected the transaction again, even though I KNOW there's more than enough in the account to cover it. Is this a known issue with Ally? Does anyone have any advice or know what's going on here?

BlazeHedgehog · ‎May-21-2024

So I am a Twitch streamer and I run donations through StreamElements.com. It's a pretty common thing, and recently I did a fundraiser stream to help me upgrade my streaming hardware. This has put me within a few dollars of the $500 monthly limit my Paypal account has. I asked Paypal to increase the limit, but I was denied that request because they "need to know more about my business." Looks like they want me to verify that my "products" have been "shipped" -- looking into it more, all of the StreamElements donations were considered sales that Paypal wants me to verify have been completed. Do I really need to go through each and every donation and mark them as "order processed"? It's kind of annoying that there's no way to mark a big batch of these the same status all at once, and every time I mark an "order" as processed, it takes me back to a different screen and I have to do two or three clicks to get back to where I can process the next order. It's very tedious and I'm worried it could be hurting my Paypal account.

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Re: It's been 22 days since Walmart canceled my or...

It's been 22 days since Walmart canceled my order ...

"Your bank declined your electronic funds transfer...

I am a Twitch streamer and Paypal is asking me to ...