PayPal Community

PayPal_Frank · ‎Mar-22-2011

Hi rdragon, Welcome to the community! You would only need to have one PayPal account for all three websites. You could create a PayPal button for each website and the payments would all go into the same PayPal balance. If you wanted to be able to easily differentiate which payment is associated with each website, there are a few ways to do this. I'm assuming that each of the websites will have a different item description which would help. Something like "Donation to Site A" or "sitea.com purchase". You could also set one of the "custom" variables in the advanced variables section under step 3 of the button creator. Some merchants like to have a different email address on their PayPal account for each site. Then have the buttons set to send payments to the correct email address for your site. With the options listed above, you could see which payments are which when you download your history report from the PayPal website. Another option would be to use IPN (Instant Payment Notifications) to notify each site of a transaction and maintain your own database to keep track of the transaction data. www.paypal.com/ipn for more information Lastly, you'll probably want to customize each button so that the PayPal checkout pages look different for each website. The variables for setting the logos and color schemes can be found here: https://www.x.com/docs/DOC-1332#id08A6HI0709B I know this is a lot of information but I hope it gives you a good place to start. 🙂 - Frank

PayPal_Frank · ‎Mar-21-2011

Hi vita10gy, Welcome to the boards! 🙂 I'm sorry to hear about the issues you and your client have been having with guest checkout and our phone service. I can assure you that we have high expectations for our customer service team. It's near impossible for us to troubleshoot the issue without looking at the website or merchant PayPal account. You've checked almost everything we would recommend. Guest Checkout will only appear if all of the following are true: - Merchant PayPal account must be in a country that we offer Guest checkout. If the setting is listed under profile, then we know it should be available. - PayPal Verified Premier or Business account - PayPal Account Optional is turned on - Email address is confirmed - For Website Payments Standard the option will only appear for Buy Now, Shopping Cart, Donation, Enhanced Recurring Payments and PayPal invoices The option might also be missing due to the country the buyer is located in as well. From what you've described, I would guess that the email address is not confirmed on the account. I doubt this is something you missed but it's the only thing left to check. Also, it doesn't matter if you use the NVP or SOAP APIs. I hope this general information is helpful in some way. If not, please let me know. 🙂 - Frank

PayPal_Frank · ‎Mar-21-2011

Hi aflow, Sorry for the confusion. Setting the text color would not be done using the PayPal button creator. Looking at both pages code shows that you had set the text color to gray for the entire page: <body bgcolor="#000000" background="images/backdrop42.jpg" text="#CCCCCC" link="#0000FF" vlink="#800080" topmargin="0" leftmargin="0"> The second page looks like this: <body bgcolor="#000000" background="images/backdrop42.jpg" text="#000000" link="#0000FF" vlink="#800080" topmargin="0" leftmargin="0"> #CCCCCC is the hex color code for gray and #000000 means black. I'd guess there is some way to set the text color for that page using Yahoo! Site Builder or you could just modify the code directly. I hope this helps! 😄 - Frank

PayPal_Frank · ‎Mar-21-2011

Welcome radu_s, dirty_white_boy, Jesscaused, and jhonea66! I'm sorry to hear about the issues you have been experiencing with your PayPal debit cards. I use mine all the time so I know how convenient it can be. I also know how embarrassing and frustrating it can be when a card is declined. There are many different reasons why a PayPal debit card purchase would be declined. I have checked our system and we haven't had any reports of widespread issues with the PayPal debit card recently. Like dirty_white_boy said, the most common reason is that the card has been flagged by our security system. I know it's been a few days since you posted so I hope the cards are working now. If not, the best way to find out is to call the number on the back of your debit card. I hope this information is helpful! 😄 - Frank

PayPal_Frank · ‎Mar-21-2011

Hi kgrooney, Great question! Since the PayPal debit card is associated with the cash in your PayPal account or your bank, it wouldn't allow a balance transfer like a credit card. I'm assuming that your PayPal account went negative? If so, you may be able to resolve the negative balance using a credit card or bank account. In that situation, there would be an option to resolve your negative balance on the Account Overview page just after logging in. Perhaps you're referring to the PayPal Extras MasterCard? I hope this information helps in some way. 🙂 - Frank

PayPal_Frank · ‎Mar-21-2011

Hi MCF, sharob, and Flapinux, I'm sorry to hear about the issues with receiving a 1099 for the Money Market Fund dividends. 😞 The most common reason that PayPal would not generate a 1099 is that the total dividends for the year were less than $10 USD. I know MCF has more than $10 in dividends for 2010 so I hope the 1099 was sent shortly after his/her post. You can check your dividends for the year by going to the 2010 Financial Summary under reports. If it shows more than $10 and you haven't received your 1099, please contact our Customer Solutions team by visiting www.paypal.com/contactus. I hope this helps! 🙂 - Frank

PayPal_Frank · ‎Mar-17-2011

Hi zorgie44, You should be able to receive payments with any type of PayPal account but the Premier and Business accounts have more features than the Personal accounts. There will not be any difference in fees between the accounts. The main difference between Business and Premier is that the Business account would allow you to enter a Business name instead of just using your name. You can also block cross-border transactions by going to "Block payments" in the profile section of your account. Instructions below: - Log into PayPal. Click on the "profile" link located in the white bar below all the blue tabs. - Click on "My Selling tools" - Find the "Block payments" section under "Getting paid and managing my risk" - Click "update" on the right - Near the bottom, there is an option to Block payments from users who Have non-U.S. PayPal accounts I hope this helps and I hope you sell a lot of your music! 😄 - Frank

PayPal_Frank · ‎Mar-17-2011

Hi msmeghan, Great question. We will always use the available funds in your PayPal account first before going to a bank or credit card. In most situations*, PayPal will display the payment method during checkout before the payment is initiated. That means that you would have the option to change it to a different payment method only during checkout. There will be a "change" or "more funding options" link that allows those changes to be made. This will always happen with eBay checkout payments on the eBay website. To the best of my knowledge, there isn't a way to allow PayPal to automatically purchase items. * The reason I say "in most situations" is because it works differently for subscriptions or any preapproved payments. Since those payments are being billed automatically, there is no way to change it during a checkout. There is a way to set which payment methods you would like to be available for a specific subscription or preapproval. - When you log into PayPal, click the profile link which is in the white bar just below the blue tabs. - You can click "profile" or "more options". - From there click the "My money" link on the left - Find the section labeled "My preapproved payments" and click the "update" link on the right This page will list all the agreements that allow merchants to automatically bill your PayPal account. You can click the "Set Available Funding Sources" link in the upper right portion of the table to set which payment methods can be used for all preapproved payments. Or you can click on the individual merchant names to choose for that particular merchant. I went a bit overboard on the information here so thanks for reading this long post. I hope it's helpful! 😄 - Frank

PayPal_Frank · ‎Mar-17-2011

Hi TomLee, Thanks for joining the community! Your instincts are correct. 🙂 Any of the confirmed email addresses on your PayPal account can be used to receive payments. We allow up to 8 active email addresses per account. - Frank

PayPal_Frank · ‎Mar-16-2011

Hi tiffanyaliano, Welcome to the forum! The answer to your question has multiple answers and can be pretty complex but I can tell you that it is definitely possible using PayPal. Our newest product for selling digital goods creates a very easy to use and seamless checkout experience. www.paypal.com/digitalgoods Another option would be to use our standard PayPal buttons. www.paypal.com/standard Basically, you would need to use something like PayPal's Instant Payment Notifications (IPN), Payment Data Transfer (PDT) or both to notify your website of the sale. At that point, your site would need to display or email a link/password to download the product. You can learn about how these systems work by viewing our documentation here: How to create a PayPal button: https://www.x.com/docs/DOC-1448 IPN: https://www.x.com/docs/DOC-1084 PDT: https://www.x.com/docs/DOC-1449 If you need assistance from a developer, PayPal has a list of Certified developers here: https://www.paypal-portal.com/developer/directory/ I hope this helps! 😄 - Frank

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