What the issue is When it is eBay item, they did not clearly state how many days they hold the seller's money from their PayPal account without the item (not returned). In my past expereience, we have to wait 30days. Still buyer did not return. Then, we have to call the CS and ask to closse the Return Request. This cuased total 45 days to get back the money. We called eBay and some CS told that you just wait 10days and if the buyer still did not return, then, you should call. Some other CS tells that you should not do anything and after 30days, it will close automatically (It is wrong, anything automatically close, you have to call CS and ask to close the request). The eBay ways is very primitive way to handle . They have to give any specific period how many days the seller have to wait without their money and the product. Then, the period passed, they should close automatically and give the money back to the seller's account. What the issue also is PayPal just tell "Oh it just because eBay dispute",NO, This is not DISPUTE, just buyer changed mind and want to return. I don't know how PayPal user agreement tells (How many days maximum PayPal can hold people's=seller's money without the money and product). If so,eboday knows, please give the URL. Generally in online store market, when they received the buyer's Return, they give a refund. No merchant account company hold the seller's money without the returning product. If PayPal depend on the time frame to eBay, PayPal should clearly describe how many days they can hold the seller's money without the item the seller sold. Otherwise, the seller neither have no money nor product for more than 30days. It is not ordinally situation as a fund transfer company. PayPal should clearly state the time frame.
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