*PLEASE HELP* You'll get your money within 7 days of verification.

[Confusedmucho]

Hi Guys,

I have delivered an item and my client has already recieved it but he can't figure out how to confirm reciept. 

On my end, it says the following

You've successfully updated your order information. You'll get your money within 7 days of verification.

Does the client recieve an email to confirm receipt ? Or do they have to login to paypal and do it via the transaction itself ?

I'm really confused, as the client says he has checked his email for a "Confirm Receipt" payment but he said that he has not recieved a "Confirm Receipt" email.

Can anyone help please.

Thanks guys

[PayPal_Olivia]

Hi @Confusedmucho,

Thank you for your post! Is this messaging that you see in your PayPal account, or is it information in an email that you've received? If it's in your PayPal account, that means that the buyer can log in to their PayPal account and confirm receipt on the transaction details to speed up the release of the held funds. 

I hope this helps!

Olivia