How to prove that a digital item have delivered?

DKbrahjiu
New Community Member

I recently sold an item ( Digital Product ) to my eBay customer. And eBay released my payment day before yesterday but Paypal's still keeping my Payment in the hold.my eBay customer had already marked the item as delivered and left me a positive feedback... ( a Digital item) I marked that the item have been shipped day before yesterday. When I contacted Paypal they said to mark the item as delivered in activity page. My activity page is not working... it's not updating I also cleared my browser cache and used other browsers & few devices also. How can I prove that the item have been delivered to my customer & How can I get my funds to my Paypal Balance???

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1 REPLY 1

sharpiemarker
Esteemed Advisor
Esteemed Advisor

@DKbrahjiu 

 

You will have to wait 21 days for PayPal to release funds if the Activity page is not working.

 

https://www.paypal.com/ph/smarthelp/article/as-a-new-seller%2C-can-i-access-my-funds-earlier-faq2886

 


Kudos & Solved are greatly appreciated. 🙂
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