Can anyone give me the e-mail address for Paypal customer service

Darta15
Contributor
Contributor

Hello,

 

I recently contacted a seller for a service recently and I realized they are trying to commit fraud by requesting information that was not required in there TOS when making the payment. I am trying to cancel the payment but they will not respond until i give them personal identification that was not required after doing the payment. I have not received the goods yet either. I've been trying to do it through their resolution center and the only option paypal gives me is to contact the seller which i have through the live chat with a representative. I did that and they are still trying to get personal information that could lead to fraud. I wish to report this somehow to paypal but for god sakes there is no damned e-mail address posted anywhere on this site for that. They say the claim will be closed by the 31st of march  and i can't even contact paypal because of how confusing this site is setup. Can anyone just give me the damned link to an email address so i can show someone what the hell is going on.

 

a very frustrated user

 

Darta

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@Darta15

 





Ways to contact customer services........

1. You can click on help / contact and use the message centre option in the blue band at the top of the page (or the very bottom of the page dependent on country).

2. You can click on help / contact and use the phone option in the blue band top of the page (or the very bottom of the page dependent on country).

3. You can send them a p.m via their Facebook page @ www.facebook.com/PayPal

4. You can send them a p.m via their Twitter page @ AskPayPal for Twitter

5. You can use the message centre in your paypal account.

6. You can ask a question on here (answers from community members normally).


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