Changing from classic to new interface

jlittle
Member
Member

This is the link to change to classic

https://www.paypal.com/webapps/consumersharedapp/webflow/sparta/optoutflow

 

This is the link to change to the new interface

https://www.paypal.com/webapps/consumersharedapp/webflow/sparta/optinflow

 

i havent seen how to switch back to new anywhere else

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12 REPLIES 12

snowshoe
Frequent Advisor
Frequent Advisor

There is a link to swich back however, if you don't  see it, suggest contacting customer support direct for assistance.  As we can't see what you're seeing, you need to work directly with customer support.

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rtbankt
New Community Member

Thanks so much, I just spent the better part of 2 hours trying to figure this out.  🙂

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justwant2commen
New Community Member

I changed to the new interface MONTHS ago and it randomly switches back to the piece of crap old one. How can I stop this from happening?! It is EXTREMELY annoying. 

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Tinypackages
Contributor
Contributor

Both of those links are the same.  Or am I getting old?   They both are the new interface for PP do you have one just for the old classic because my button "switch to classic" will not switch no matter which browser I use. Thanks

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MigthyMask
New Community Member

When I try to change to the new interface, it says "You are not an eligible user to do this action."

 

Any help would be appreciated.

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violetcrystal
New Community Member

THe two links are different, however I found that if you are already logged in to your PayPal account you will not see any difference.  Be sure to close any other open PayPal windows when tryig thee links.

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jessekins09
Contributor
Contributor

I cannot switch to the new interface and thus I cannot see my PayPal Credit statements or anything. It comes up with a message saying "You are not an eligible user to do this action." I am so fed up with PayPal. I spent almost an hour on the phone with them and they didn't solve anything. Has anyone else had this problem?! Because they told me that they have not heard of this problem.

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tanner_wauchope
New Community Member

I get a cryptic error message when  I try to switch to the new UI: "You are not an eligible user to do this action." I can't think of any reason that I would be less eligble for the new UI than anyone else.  A product manager at PayPal should defnitely look at this.

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Seamdreams
New Community Member

i'm having the same issue here today with the error "You are not an eligible user to do this action" :'( help would be useful ....is the site having issues?

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