Logout when I select a payment method

[Karolis98]

Hello, I have a personal and a business PayPal account linked to the same email address. However, I'm only able to log in to your business account using my username and not my email.

 

Every month, I receive payment requests from your suppliers through PayPal invoices. When I try to pay the invoice using the PayPal payment model, a window pops up, logging me out of my PayPal business account and prompting I have to log in again. However, when I attempt to log in using my username, I receive an error message indicating that the format is incorrect.

 

Despite being unable to log in with my username through the invoice payment model, I'm still able to log in to my business account using my username and password via the main dashboard. Before paying the invoice, I log in through the main dashboard and then I click on the payment model to pay the invoice without being logged out of PayPal.

 

I was attempted to resolve this issue by deleting caches, changing browsers, and using different laptops, but these efforts have not been successful. As a result, the only way for me to pay the invoice is by logging in to my business account through the main dashboard and then proceed to the invoice payment model to make the payment. Like i did before

Here is the video- [removed]

[kernowlass]

@Karolis98 

As an email address identifies a paypal account then you can't use the same email address for x2 paypal accounts.

[Karolis98]

Thank you for the answer, but I do not have 2 account. I have on account my own paypal and my employer add to his business account my email, and I have Username to be able to login to that

[kernowlass]

@Karolis98 

as i said you can't have x2 email addresses on x2 paypal accounts.

[Karolis98]

I see you not really understanding the situation. Its not my account, its company i working in, they add me in their business account i im not owning. 

Even i follow your "Point" we cannot have 2 account (I do not have, im just associated with another business account) I create on another email, same problem. I cannot log in with email, only with username but when i try to loggin in payment method, username log in is not the right format

[kernowlass]

@Karolis98 

It doesn't matter who owns the account, you can't have the same email address on x2 paypal accounts.