Password Disabled Can't login it reset

[Tom374]

I can not log into may paypal account i can't reset my password too.I get error "Sorry we could not Confirm it's you" it's been 6 days i fear losing my account balance.help me

[Salim_1998]

Hello ,were you able to get assistance

[Tom374]

No .That account has my balance.I created this one to ask help from the Community.

[Tom374]

No.That account has my balance.I created this new account to ask help from the Community.I need help it's been 6 days now

[Salim_1998]

Also undergoing the same problem Thought I could get some help

[Tom374]

Yeah.Me too and the worse,i have balance in my account.I tried calling +https://www.paypal.com/selfhelp/contact/call and +https://www.paypal.com/selfhelp/contact/call but all am told is to reset my password.I can't even reset i get same error.My great fear is that my balance is in there now 6 days have passed.Just waiting to get help and do away with paypal.

[Tom374]

Yeah.Create another PayPal account and go to messages,open chats with PayPal assistant.You only need to confirm the blocked account especially with exact physical address

[zahidjimi]

sorry we couldn't confirm it's you 

[Tom374]

Hi, I tried contact paypal support.The problem is that the action has been disabled by internal security system.the system disabled the account for no reason.According to support,that problem could not be solved, If Your account has balance,it Will stay there but wont be affected. You can; Create another account and chat with support on messages,you Will be asked to Confirm Your physical address and ask for one time passcode link to change Your password.At least this link Will log you once.Remove Your balance because once you log out,not even the one time passcode Will be able to log in again from there.