Security Check stuck on loading screen
zk122
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Posted on
Aug-16-2022
12:38 PM
Im trying to log in to my account from a different device but the quick security check is stuck on the loading screen and I can’t access my account. I have tried clearing the cache, restarting my device and Wi-Fi, and waiting for over 10 minutes, but to no avail. Please help me.
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Login Issues
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Aug-22-2022
06:47 AM
Hi @zk122,
Welcome to the community and thank you for your post!
I do understand your frustration with this. It sounds like you are experiencing a technical issue when trying to login. This can happen from time to time depending on your browser, connection etc.
I would suggest you try using an alternative browser. Some browsers can place blocks which can cause issues when using some websites.
I hope you get this sorted!
- Rachel

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