Can't remove old address. System says it is connected to cards in wallet but it is not.

Kiwimac
New Community Member

Hi

 

I am cleaning up my account and have deleted some old cards etc so that only current cards with my current address now show in Wallet.

 

If I then go to My Addresses and try and remove the old address, the system says I cannot because that address is connected to cards in the Wallet and they must be changed first.

 

However, that address is NOT connected to any card in my wallet!

 

Does anyone know how to fix this?

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@Kiwimac 

 

Allow 72 hours before trying to remove it + clear your history/cache/cookies etc first.


Advice is voluntary.
Kudos / Solution appreciated.
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