Can't Send Payment, Error ''Please try again later''

EdoGad
Contributor
Contributor

I can't send any payments, I cannot complete in game purchases, I cannot send money to anyone.I have been facing this problem for nearly 1 month, I have asked for many suggestions, everyone says that just wait a few days and the error will be probably fixed.Well i have waited long enough but nothing has happened, I also contacted Paypal via email but they don't seem to come out with a proper solution for my problem. I would like the help of all you helpful people out there, If anyone of you have faced this problem and know a solution to it, please let me know. Your help would be appreciated.
Thanks for the help.
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7 REPLIES 7

kernowlass
Esteemed Advisor
Esteemed Advisor

@EdoGad

 


Sorry can't help you. You have not shown what country you are in on your profile OR said what country you are in. As Paypal is country specific then we can't advise without knowing that information.


Advice is voluntary.
Kudos / Solution appreciated.
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EdoGad
Contributor
Contributor

My country is China, Beijing 

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3m4
Contributor
Contributor

Hi,
I've used the "me too" button so I hope it's fine if I provide here details about the country involved in my "Error" report instead of starting a new topic about this

I'm Italian so EU account, but now I'm in Vietnam (if this make any difference) and I'm trying to send to a Vietnamese person so I guess the account that should receive might be under different country rules

I have Euro and USD as available currency

Since I don't have spare money apart what is on my balance I didn't try to buy anything or send my available mone anywhere else

TIA

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kernowlass
Esteemed Advisor
Esteemed Advisor

@3m4

 

Paypal is country specific so if you move countries you have to open another paypal account in the country you reside in and add an address / phone number / and bank accounts from within that country.

You are supposed to withdraw any funds / resolve issues / remove cards and bank accounts before you leave your old country. If you don't then you may have problems doing so once you have moved.


Advice is voluntary.
Kudos / Solution appreciated.
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EdoGad
Contributor
Contributor

What about the money in the account?
Is it lost or is there any way to redeem it as i can't even withdraw it...

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mikeybands
Contributor
Contributor

hi was just wondering if you have ever figured this out yet i am now having the same problem in 2019

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PayPal_Olivia
Moderator
Moderator

Hi everyone,

 

I'm sorry to hear that you're encountering this messaging when sending a payment. This general error can happen for many reasons, and it is not possible to pinpoint the exact reason from seeing this error. Some possible issues are that there is a technical issue, or that the payment has some security risk detected that causes the system to decline to allow it, or that there is an issue with a payment method being used for the transaction, for example. 

 

If you encounter this error, my best advice is to attempt the payment no more than a very few times, and to try using a different funding source. If the payment does not work with a different payment method, please try waiting a full 24 hours before making the attempt again. If the problem still persists, please reach out to customer service for further troubleshooting.

 

To contact customer service, please click Contact at the bottom of the PayPal website for available options, or reach out by Facebook or Twitter.

 

I hope this helps!

 

Olivia

 

If this post or any other was helpful, please enrich the Community by giving kudos to its author, accepting it as a solution, and/or coming back to assist others. Members make this Community great!
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