Why is the paypal button on this donation page not working, but credit card payments do?
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I was wondering why this donation page has a PayPal button that people can't use. When they click it, it just spins.
https://www.paypal.com/donate/campaigns/QHZZUWFNRTCB2/edit
The credit card payments work fine, and we can accept a donation that way, but not with that paypal button, which confused the first donor.
Thank you in advance if anyone knows anything that can even begin to help.

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Good day @jaredbraddock,
Thank you for posting to the PayPal community.
To troubleshoot this further, I kindly request that you clear the cache and cookies in your web browser. I recommend trying different browsers. Sometimes, certain browser settings or extensions can affect the functionality of a website. Furthermore, trying to access the website in private/safe mode can help determine if any third-party applications or extensions are causing the problem.
If you are still facing issues, please create an MTS ticket via - https://www.paypal-support.com/s/?language=en_US with the detailed information and error details.
Sincerely,
Vaishnavi
PayPal MTS
If this post or any other was helpful, please enrich the community by giving kudos or accepting it as a solution.
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