ASOS and Paypal
Nmoyo18
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Posted on
Jul-15-2021
09:43 AM
Hi! I recently ordered something on ASOS using the PayPal in 3 method. I’m trying to return the item but ASOS is saying that I need to log in to my account. I can’t do that as I made the purchase as a guest. If anyone could help me and tell me how to return my items, it’d be much appreciated.
thank you
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PayPal Employee
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Jul-18-2021
11:08 AM
Hi @Nmoyo18,
Sorry to hear of the trouble with this transaction.
If you used Pay in 3 to pay, that means you were logged into your PayPal account to send the payment. You can file a dispute from your PayPal account to request a refund.
I hope this information helps!
Thanks,
PayPal_Tricia
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