Duplicate Payments For Hulu

[Greeny173]

Who do I contact for duplicate payments for Hulu which I have just found has been going on since June 2018?    I have checked my Hulu account and it reflects only a one time charge to my PayPal credit account.    I had just assumed the charges every month were for my other account of Netflix.   

[kernowlass]

@Greeny173 

Check if you had a subscription set up...
Click on the profile tab (icon next to log out) > Click on payments third option along on the thick blue band top of page > "manage pre-approved payments''.

[Greeny173]

kernowlass, I am seeing that there is two Hulu accounts on my show active page.  Should I remove one of them to keep from getting charged twice and who should I look to go to for refund?   Hulu or PayPal?  

[PayPal_AshleyM · Accepted solution]

Hey @Greeny173,

Great questions! I'm glad @kernowlass was able to help. You should definitely cancel one of the subscriptions if you only want one active. Regarding a refund, I would advise reaching out to Hulu to explain the situation and request a refund for one of the charges. Hopefully the issue is resolved soon! 🙂

- Ashley M