I bought a Paypal prepaid card.

[myrtheus]

I bought a Paypal prepaid card. I go to activate it and it does not activate. I saw on another post that I have to go to another website to actually activate. If that is so, why does the packaging tell me to go to paypal.com/prepaid and not this other site? The only reason I bought this card was that it said paypal. I feel like the truth should have been put on the packaging. I feel very scammed right now.

[PayPal_JonK]

Hello @myrtheus, 

Welcome to the PayPal Community! I'm sorry to hear there's some confusion regarding a PayPal Prepaid card. It is correct that you should activate the PayPal Prepaid card on paypal.com/prepaid. If you run into any concerns with that activation, I would recommend reaching out to their Customer Support teams for assistance. However, please be careful as there are a lot of potential scams regarding prepaid cards. Here are two great Help Center article you may find useful: 

What are common scams and how do I spot them?

How do I spot and report a fake, fraudulent, or phishing PayPal email or website?

Good luck!

 - Jon K