Batch invoicing Not Working
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My batch upload works without errors, and I am ready to send.
However, when I press the send button I get an error:
"We had trouble sending your invoices.No invoices were sent out. Please upload your file and try again."
Then a strange, invoice appears in the transactions list. What the heck am I doing wrong.
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PayPal Payment Products
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I was getting the same error and I finally figured out what was causing it.
Make sure the date cell is "text" (mm/dd/yyyy). Paypal wasnt giving me an error that date wasn't correct.
I hope that helps.
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Hello @BSwensen,
Welcome to PayPal Community Forum and thank you for posting!
@pdxwire I am glad your issue has been resolved.
I am sorry to know that you're facing issues while sending the batch invoice and thanks for bringing this to our attention! No need to worry! We have noted your comments and our technical team is already working and trying their best to fix it as soon as possible. You may try to send it again after some time to see if that works.
Best Wishes,
Ayesha
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Thank you for the solution. I changed the date from the dd/mm/yy to dd/mm/yyyy and it worked perfectly. GREAT FEATURE!! Saved me hours of work.
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I also had the same issue and I have fixed the date however now I get this error -
You've reached your daily send limit. Send more when the day starts over at 12:01 AM EDT 8/19/23.
But It didn't send any invoices due to the previous error. Is there a way to send the invoices without have to wait til the next day?
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