Digital gift card issue

Chipsmum
New Community Member

my son ordered a digital gift card but inadvertently put a capital letter in part of email address ( he put .Co.uk instead of .co.uk and still hasn't received code even though I had email saying it had been sent what can I do

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kernowlass
Esteemed Advisor
Esteemed Advisor

@Chipsmum 

 

Do not take the advice of @gsoffice993 .

Firstly that number may well be scam and you should never use numbers posted on this forum. Always scroll down and click on contact us bottom of paypals pages.

 

Secondly ...

 

Contact options for each countries Paypal customer services are accessed by clicking help/contact bottom left of Paypal pages.

1. Paypal phones (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, (during business hours you may also be able to message whilst logged out).
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a private direct message via Social Media on Facebook, Twitter/X, or Instagram pages.



Advice is voluntary.
Kudos / Solution appreciated.
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