How do I activate reference transactions?

[shopgreedy]

Activate reference transactions

[PayPal_Meghan · Accepted solution]

Hello @shopwithhiya, 

Welcome to the PayPal Community, and congratulations on your first post! 

I understand you'd like to activate reference transactions. If you'd like to activate them on your live site, you'd need to reach out to Customer Support by selecting 'Contact' from the bottom of any PayPal webpage. If you're looking to activate them for a Sandbox account, you can request help from our Merchant Technical Support by clicking here or by posting a request on their Sandbox Environment board in the MTS Community Forum. If you post on the MTS Community Forum, please include your Sandbox Merchant ID with your post. 

I hope this helps you activate your reference transactions! 

- Meghan

[Makari]

Hello,

Who would I message or how to enable Reference Transactions on my account?

@AskPayPal

@PayPal_Intars 

Thank You. 

[DanielLord]

PayPal could you activate my reference transactions for my Shopify store please

[Cata10]

Please activate my reference transactions!

[PayPal_Olivia]

Hi @Cata10, @favoriskincare, @petzpaws, @DODOGDL, @y2kcarti, @jeykouture, @tpok, and everyone else,

Thank you all for posting. To activate Reference Transactions, please contact Customer Service. It will need to be manually activated by a representative who has the ability to provide account-specific assistance.

I hope this is helpful!

Olivia

[Cata10]

Hi @PayPal_Olivia !

I have contacted costumer service through messages since thursday signed in to my account but  I still can't  get an answer to activate my Reference Transactions. Is there another way to do contact support?

Thanks!

[PayPal_Olivia]

Hi @Cata10, 

Thank you for your reply! I'm sorry that you have not yet received a reply. Please visit the Contact Us page again to see your other contact options.

I regret the inconvenience.

Olivia

[Ceceliascloset]

I would like help activating reference transactions for my Shopify store please  , Thank you 

[chloehughes]

Activate Reference Transactions please for my shopify store

[BlackbirdAttire]

Shopify issue