Hello @michellec505050,
Welcome to the PayPal Community Forum! Sorry to hear there's been some confusion resetting your PIN. Is there to log into your PayPal account or for your PayPal Debit card? Here are some resources for both if you need them:
How do I set or change my PayPal Debit Card PIN?
How do I log in to my PayPal app using a PIN?
I forgot my password. How do I reset it?
I hope that helps!
- Jon K
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