Pay in 4 Not showing up anymore

HunterCustom
Contributor
Contributor

Hello, I have some question about ay in 4 feature, I was approved for the feature but now on websites where it was shown, I no longer see the options why could this be?

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189 REPLIES 189

Ladiiamarsh
Contributor
Contributor

Yes it was fixed. Basically they are very strict with their policy and if you miss a payment or show insufficient funds cancel or whatever else they temporarily suspend your privileges and then you get them back after the suspension period. The amount of time you're suspended depends on the number of offenses. 

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Cheetos710
New Community Member

Is there a way to find out what the amount of time it is for the revoke? I have never been late and even cleared the loans way earlier, sometimes 3 days after. My payments are pristine. I just merely had them bounce back because I forgot to change the card after I lost it and it got cancelled by my bank until I got a replacement a week after. The payments were done immediately via my bank account not the debit card after the notification. It is a bit dumb they do this, I would get it if it was say, a day or so late, not for one single bounce as there are many possible reasons for it; had the bank just bounce back stuff at times for no reason other than thinking it is not me using it and locking on itself.

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That's just something you people say funny how I had 25 successful orders till I canceled an order then was blocked from using it. My credit has gone up not down. Can't give my kid a good Xmas because I can't get it. Paypal needs to fix this and tell people the truth not run us in a circle. I love how all paypal customer service people say they don't know when in fact you guys know. Friend of mine use to be a Customer Service Agent
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kevinthemayor
Contributor
Contributor

Try using a different browser, I contacted paypal recently before about this and at that time the solution was try a different browser and it worked, also try clearing your cache on your browser, plus just today I contacted them because it wasn't showing up and it just isn't available through the merchant yet even though the paypal option is available in checkout. But firstly I would contact paypal to make sure your account for sure still currently has the Pay in 4 option.

 

Sincerely,

 

Kevin

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Yezri
Contributor
Contributor
Thanks very much for your advice, I will try that :-^)
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CamS365
Contributor
Contributor

I've bought over a dozen items ranging from 50 dollars to 700 dollars in Australia. No issues. Now paypal pay n 4 is not longer being offered after attempting to purchase an item today. I tried several different merchants and nope Pay in 4 is no longer offered to my account. 

Extremely annoying. What's going on ?? 

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Anonymous_User
Not applicable
I was indecisive with my items so I kept going back and forth from the merchant’s cart and back to pay pal. It was no longer an option and I received a letter stating my application was tied to unusual activity. I called PayPal and thankfully had talked to an agent that knew what she was doing. She had told me that I would have the Pay In 4 back as a payment option again in 4 months! I waited after 4 months to check if it was an option again. It was there! Now I’m having the same issue with the Pay Monthly option. Same reason why it’s no longer there. No agent can freaking tell me when it will come back. It’s been 2 weeks now. I’m not going to wait months for it to be back. I need these items asap. I know PayPal’s security system will take forever until they clear it. I’m never going to get my items, they are already almost sold out. Infuriating!
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They told me 5 different dates as to when I can use it again and guess what? Still can't use it can't give my kid a good Xmas because of these buttheads. Can't use Klarna cuz it rejected me
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SegaKuro1000
Contributor
Contributor
Same dude! I was gonna make a pay in 4 plan, then it said to me “can’t make this Purchase right now.” (Or something along those lines) and when I tried again it just GONE! As if I don’t have that option anymore.
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PayPal_Bindu
Moderator
Moderator

Hello @SegaKuro1000 and everyone,

 

Welcome to our community forum and thank you for your post!

 

Sorry to hear that you're not able to complete the payment with pay in 4 plan. It is entirely possible that you could be running into our security system. Each time you initiate a transaction, our system runs through a series of filters to locate any possible risk and may temporarily block the activity if there's any risk found. I recommend that you to try again at a later date by clearing your cache and cookies from your internet browser or try to use a different internet browser/device. 

 

If the issue persists, please reach out to our team by clicking the contact us option at the bottom of PayPal page or send us a message through our Twitter(@AskPayPal) and Facebook page for additional assistance.

 

I hope this information helps!

 

Bindu

If you feel this or any other post helpful, please enrich the community by giving kudos or accepting it as a solution.
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