PayPal won't let me pay off Paypal Credit, Adjusted Balance is 0?

osherlock
Contributor
Contributor

I have enough money in my bank, so I have tried to pay off the remainder of my credit debt but I keep getting the pop up "The amount can't be more than your adjusted balance £0.00"

I tried transferring funds from my bank into my paypal so my paypal balance isn't 0 or negative, but I keep getting the same pop up. I have tried paying in different amounts but I still get the same pop up.

 

It's ridiculous that I have the funds required to pay off the debt sitting in paypal, but paypal refuses to use it to pay off the credit.

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1 REPLY 1

PayPal_Bindu
Moderator
Moderator

Hello @osherlock 

 

Welcome back to the PayPal Help Community and thanks for your post!

 

I am sorry to know that you're getting an error message while trying to pay your PayPal Credit payments. I recommend you to try clearing your cookies, history, cache, etc. from your browser or try using a different browser to see if this works. If the issue persists, you can also try to make the PayPal credit payment by calling to the PayPal Credit team. Please refer this page for more information on making payments to your PayPal Credit account.

 

Good luck,

Bindu 

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