Hi there.
I've run into a trouble previously described by aniother user last year.
I've bought a bag from a person on Ebay, but it looked worn and had some glue stains that were not pretty at all and well it didn't look that new, as it was described. After a couple of e-mails to the seller /not business one/ we've reached an agreement that involved refunding the money (about 90 quid without postage) when the bag is returned. Pretty standard I believe.
The seller wrote she is going on a holiday and won't be back for a couple of weeks so I agreed to wait and don't send the bag back until than. When she returned and I gladly posted the damn thing, the most curious bit kicked in.
It was sent by Royal mail Special delivery (as it was to me and as requested by the seller). According to the tracking it was delivered and you can see a signature of a person that recieved it on the Royal Mail website. The seller claims neither her nor any of the members of her family and/or neighbours signed for it and it's not her signature. So basically I am in a tight spot again having to prove to the Royal Mail it was delivered to the wrong guy apparently. That is tricky considering the item can't even be considered LOST technically since it is marked as delivered.
I've paid for the item 43 days ago and filed a dispute now so that I don't lose a chance to get my money back, because it feels kind of stupid to pay for the item, for delivery (twise!) and be left without the item and the money.
Dear PayPal, can you help me out with this mess?
